At Victoria Journeys, we value and respect your privacy. This Privacy Policy outlines the information we collect, how we use it, and your rights concerning your data while using our services, including tourist guide services, travel blogging, travel planning, and concierge services.
1. Information We Collect
We collect personal information that you provide to us directly when you use our services, including:
- Name
- Email address
- Contact details
- Payment information (if applicable)
- Travel preferences and history
- Any other information you choose to share with us when requesting our services or subscribing to our communications.
2. How We Use Your Information
We use the collected information for:
- Providing personalized travel planning, concierge services, and travel advice.
- Communicating with you regarding your bookings, inquiries, or services.
- Sending you newsletters, promotions, and updates about our services (if you have subscribed).
- Improving our services and website performance.
3. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please remember that no method of data transmission or storage is 100% secure.
4. Opt-Out Instructions
If you no longer wish to receive emails from us, you can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any of our promotional emails. Alternatively, you can contact us directly at [[email protected]] to request the removal of your information from our email list.
5. Third-Party Services
We may share your information with third-party service providers to assist in delivering our services (e.g., payment processors, booking systems). These third parties are required to protect your data in accordance with applicable laws and this Privacy Policy.
6. Cookies
We use cookies on our website to enhance your experience, analyze website traffic, and tailor content to your preferences. You can control the use of cookies through your browser settings.
7. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your personal information.
- Object to the processing of your personal information in certain circumstances.
To exercise any of these rights, please contact us at [[email protected]].
8. Changes to This Privacy Policy
Victoria Journeys reserves the right to update or change this Privacy Policy at any time.
9. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].